FAQ

 

Are the prints signed and numbered?

Yes, each print is signed and numbered by Todd Baxter.

Are the prints framed or mounted when shipped?

Prints are unframed and unmounted. Each one is carefully rolled and packed in a sturdy tube to ensure safe delivery.

Do you have advice for framing & displaying the prints?

Yes, we do! Please click here to read our advice for unpacking, framing, mounting and displaying your print, as well as other tips.

What forms of payment do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express, and Discover), as well as Apple Pay, PayPal, and direct payments from U.S. bank accounts.

Buy now, pay later options (Klarna and Afterpay) are available at checkout for eligible orders.

Venmo is available at checkout when using a mobile device with the Venmo app installed. Just choose PayPal and look for the Venmo option.

How long will it take to receive my print?

Each print is made to order. Please allow 5-10 business days for production before your order ships. Rush orders may be possible depending on production schedule. Please reach out before ordering to discuss options.

We ship all prints with FedEx’s 3-day air service. You’ll receive a tracking number as soon as your order is on its way.

What is your return policy?

All artwork is made to order and thoroughly inspected before shipping. We do not offer returns or exchanges unless your item arrives damaged.

If the print you order arrives with an issue, please take photos of the damaged packaging and the print and email us within 7 days at todd@baxterphoto.com so we can work with you to have the damaged print returned and replaced.

Do you ship orders outside the US?

Our online print shop is currently only set up to ship orders within the US. However, if you are interested in purchasing a print and having it shipped outside the US, please email us at todd@baxterphoto.com to discuss pricing and options.

Any other questions?

Please contact us at todd@baxterphoto.com with any additional questions. Thank you!